SCHACHTER: What Walsh found was a truckload of perfectly good cheese. I go out to the scene and I document what it is. And the morning after that cheese truck crash, Walsh got the call. SCHACHTER: Bob Walsh is a senior claims adjuster with a company called Claims Management Services. The smoke-damaged coffins can last forever, but a good bit of what he deals with is perishable, frozen or refrigerated food worth hundreds of thousands of dollars being transported around the world - lobster, shrimp, haddock and cheese.īOB WALSH: Claims Management Services. SCHACHTER: Joking aside, to do what Mentuck does you've got to be fast. I'll leave it to you to figure out the first. MENTUCK: The salvage business is what we like to say is the second oldest profession in the world. His motto - the impossible we do right away. SCHACHTER: Mentuck's a bit of a comedian. I've sold brand-new television sets in a rolled over truck. MENTUCK: I've brought planes up from the bottom of the ocean. SCHACHTER: Most of the work is done directly for insurance companies that would lose a pile if they had to pay full damages. I mean, just anything that's ever been insured we've handled. MIKE MENTUCK: Everything from an anchor to a needle. He's a salvor, someone who handles stuff salvaged from fires, floods, earthquakes, tornadoes, truck wrecks. SCHACHTER: This is Mentuck's bread and butter, so to speak. UNIDENTIFIED WOMAN: A tractor trailer carrying 38,000 pounds of cheese overturned at Exit 10 on I-93 South. Aaron Schachter of member station WGBH introduces us to that guy.ĪARON SCHACHTER, BYLINE: Mike Mentuck is the kind of guy who can get you a truckload of goat meat or a hundred smoke-damaged coffins or 19 tons of cheese that was on its way to a large supermarket. He can get you a great deal after something's gone wrong. But then there's the guy we're about to meet. Maybe a good car guy, the guy at the butcher shop who save scraps for your dog, a cigar guy. Please expect 1 to 2 weeks to pass from your initial interaction with us before we make contact again, and longer if the issue is complex.Everybody has a guy. Because of this, resolution of your case may take some time to complete. We individually investigate each enquiry and claim. In the case of an item sent overseas, the addressee should take the item to the postal authority in their country. We may keep the item while we make inquiries.
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